ismaelvicencio.cl:~$
About

Experience, certifications, and skills

SRE and platform engineer in Santiago, Chile, with more than eight years of experience on high-demand platforms across GCP, Azure, and AWS.

ismael@workstation:~$ whoami
SRE / Platform Engineer · Santiago, Chile
ismael@workstation:~$ cat focus.txt
reliability
automation
observability
platform engineering
ismael@workstation:~$ printenv CLOUD
GCP · Azure · AWS
ismael@workstation:~$ ls certs/
gcp-pca  gcp-ace  az-104  az-900
ismael@workstation:~$

Highlights

  • More than eight years in software and infrastructure, the last four focused on platform engineering and SRE.
  • Multi-cloud experience across GCP, Azure, and AWS, including high-demand services at Mercado Libre.
  • Kubernetes operations with a FinOps mindset: autoscaling, resource tuning, and leaner container images.
  • Centralized observability with logs, metrics, and alerting, plus SLOs and error budgets for critical services.
  • CI/CD pipelines with security built in: SAST/DAST, secrets management, and no hardcoded credentials.
  • Infrastructure as code with Terraform and Ansible, and internal platform tools written in Go and Python.
  • Background as a software engineer, technical lead, and Scrum Master before moving into infrastructure.

Certifications

  • PCA

    Professional Cloud Architect

    Google Cloud

  • ACE

    Associate Cloud Engineer

    Google Cloud

  • AZ-104

    Azure Administrator Associate

    Microsoft

  • AZ-900

    Azure Fundamentals

    Microsoft

Experience

  1. Nov 2024 – Feb 2026

    Site Reliability Engineer

    Mall Plaza

    Observability, Kubernetes cost and performance tuning, DevSecOps pipelines, and SLOs.

  2. Apr 2024 – Nov 2024

    Cloud Architect / Platform Engineer

    Total Pack

    Azure architectures on AKS, Azure DevOps pipelines, and Terraform.

  3. Jul 2022 – Mar 2024

    Senior Software Engineer, Infrastructure & Platform

    Mercado Libre

    High-availability services on Google Cloud and AWS, backend in Java, Go, and Python.

  4. Sep 2021 – Jun 2022

    Senior Software Engineer / Software Architect

    Kapsch TrafficCom Chile

    Backend and microservice architecture for free-flow tolling systems.

  5. Jul 2017 – Sep 2021

    Software Engineer / Scrum Master / Team Lead

    Zurich Chile

    Services and APIs for process automation, and agile team leadership.

Skills

Cloud & orchestration
  • GCP (GKE, Cloud Run, BigQuery)
  • Azure (AKS, App Services)
  • AWS
  • Kubernetes
  • Docker
  • Helm
IaC & automation
  • Terraform
  • Ansible
  • GitLab CI/CD
  • Azure DevOps
  • GitHub Actions
Security
  • HashiCorp Vault
  • DevSecOps
  • SAST/DAST
  • Distroless images
  • OPA
  • IAM
Observability
  • Datadog
  • Prometheus
  • Grafana
  • Loki
  • Fluent Bit
  • Zabbix
Languages
  • Go
  • Python
  • Java
  • C#
  • Bash
  • TypeScript
Practices
  • SRE
  • GitOps
  • FinOps
  • Incident management
  • Scrum

Education

Universidad de Santiago de Chile
Ingeniería Civil en Informática (Computer Science Engineering)

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